Shipping Policy

Last updated: August 2026

Processing Time

Orders are processed within 1-3 business days. You will receive a confirmation email with tracking details once your order has shipped.

Shipping Rates

US Standard Shipping: Free for all orders within the United States.

Estimated Delivery Times

DestinationDelivery Time
United States3-7 business days after shipment

Delivery times are estimates and are not guaranteed. Actual delivery may vary depending on your location and carrier conditions.

Shipping Carrier

We ship via major US carriers. You will receive a tracking number by email once your order has been dispatched.

Order Tracking

Once your order ships, we’ll send you an email with a tracking number. You can use it to check your package status at any time.

Incorrect or Incomplete Address

Please ensure your shipping address is complete and accurate. If a package is returned due to an incorrect address, failed delivery, or refusal, reshipment may incur additional shipping charges.

Lost or Delayed Packages

If your tracking shows no movement for an extended period or your package appears lost, please contact us at support@twinandtine.com within 14 days of the expected delivery date. We will work with the carrier to investigate and resolve the issue.

Questions?

If you have any questions about shipping, please contact us at support@twinandtine.com. We typically reply within 1-2 business days.