Twin&Tine Privacy Policy
Last updated: April 2026
This Privacy Policy describes how Twin&Tine (“we,” “us,” or “our”), operating at https://www.twinandtine.com/ (the “Site”), collects, uses, stores, protects, and shares personal information from users (“you” or “your”) in the United States. This policy applies to the Site, our book sales, newsletters, customer support, and all related services.
Please carefully review this Privacy Policy below before using our Services. By using our Services, you are accepting the practices described in this Privacy Policy. If you do not agree to the terms of this Privacy Policy, please do not use the Services. We reserve the right to modify or amend the terms of our Privacy Policy from time to time without notice. Your continued use of our Services following the posting of changes to these terms will mean you accept those changes.
Information We Collect
We collect information you provide directly and information collected automatically when you use the Site.
1.Information You Provide
Account & Contact Information: Name, email address, phone number, username, password, and shipping/billing addresses.
Transaction Information: Payment details (processed securely via third-party payment processors; we do not store full credit card numbers), order history, and preferences for books and journals.
Content & Communications: Reviews, comments, journal entries you save on the Site (if applicable), inquiries to customer support, and responses to surveys or promotions.
Marketing Preferences: Whether you opt in to receive newsletters, updates, and promotional offers.
2.Automatically Collected Information
Device and browsing data: IP address, browser type, operating system, referring URLs, pages viewed, time spent, and clickstream data.
Cookies and similar technologies to remember your cart, preferences, login status, and improve site performance.
How We Use Your Information
We use your information only for legitimate business and operational purposes:
1.Process, fulfill, and ship orders; confirm purchases and handle returns/refunds.
2.Create, secure, and manage your account.
3.Send transactional messages: order confirmations, shipping alerts, and customer service replies.
4.Send marketing communications (only if you opt in); you may unsubscribe at any time.
5.Personalize your experience: recommend books, journals, and content based on your browsing and purchase history.
6.Improve the Site, fix errors, conduct analytics, and develop new products and features.
7.Prevent fraud, verify identity, secure payments, and comply with legal obligations.
Disclosure of Your Information
We do not sell your personal information to third parties for commercial purposes without your explicit consent. We may share your information only in the following limited circumstances:
1.Service Providers: Third parties that perform functions on our behalf (payment processing, shipping, email delivery, hosting, analytics). These providers are bound by confidentiality and data protection obligations.
2.Legal Requirements: When required by law, subpoena, court order, or government request; or to protect our rights, property, safety, or the safety of others.
3.Business Transfers: In connection with a merger, acquisition, or sale of all or part of our assets (you will be notified via email and/or prominent notice on the Site).
4.With Your Consent: Any other sharing you authorize.
Cookies & Similar Technologies
We use cookies and similar tracking technologies to enhance functionality and analyze usage.
1.You may set your browser to refuse cookies; however, some Site features (such as shopping cart and checkout) may not function properly.
2.We may use analytics tools to understand Site traffic and user behavior.
We use three types of cookies:
Essential cookies: Required for core functions like shopping cart and checkout, and cannot be disabled.
Analytics cookies: Help us understand site traffic and usage. We use Google Analytics for this purpose.
Advertising cookies: Used to show personalized recommendations and ads.
You may set your browser to refuse cookies; however, some Site features (such as shopping cart and checkout) may not function properly.
Our site does not currently respond to “Do Not Track” signals from browsers. You may control cookie usage via your browser settings or our cookie preferences panel.
Data Security
We implement commercially reasonable technical and organizational safeguards to protect your personal information from unauthorized access, use, alteration, or destruction. These include secure servers, encryption, access controls, and regular security monitoring.
While we strive to protect your data, no electronic storage or transmission is 100% secure. We cannot guarantee absolute security.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law (e.g., tax, accounting, or dispute resolution). When no longer needed, we securely delete or anonymize your data.
Your Privacy Rights
Depending on your state of residence, you may have the right to:
- Access the personal information we hold about you.
- Correct inaccurate or incomplete data.
- Request deletion of your personal information (subject to legal exceptions).
- Opt out of the sale of personal information (we do not sell your data).
- Non-discrimination for exercising privacy rights.
To exercise these rights, contact us at: privacy@twinandtine.com
We will verify your identity before processing requests.
Marketing Communications
You may opt out of marketing emails at any time by clicking the unsubscribe link in any email. We will honor your choice promptly. Please note that transactional and service messages (order updates, support replies) are not affected by marketing opt-outs.
Third Party Services
This Privacy Policy does not address, and we are not responsible for, the privacy, information, or other practices of any third parties, including any third party operating any website or service to which the Services link. The inclusion of a link on the Services does not imply endorsement of the linked site or service by us or by our affiliates.
Children’s Privacy
The Site is intended for use by individuals aged 13 and older. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, contact us immediately at privacy@twinandtine.com and we will delete it.
International processing
If you access the Service from outside the United States, your information may be processed in the United States and other countries where our service providers operate. Those locations may have different data protection laws than your jurisdiction.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with a revised “Last Updated” date. Your continued use of the Site after the effective date constitutes acceptance of the revised policy. if changes are material, we may provide additional notice through the Service.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, contact us at:
Twin&Tine
Email: privacy@twinandtine.com
Website: https://www.twinandtine.com/